Stater Bros. Markets SMS Policy

  1. Stater Bros. Markets sends you SMS message alerts to notify you about details regarding your online order placed on

  2. You will receive an SMS message for every order created and subsequent messages for pickup instructions. You may receive SMS messages from a store employee (that is shopping for your order) to contact you for any issues they may have while fulfilling your order.

  3. When you opt-in for this SMS service by checking the box that says “Yes, message me about my order”, you consent to receive SMS messages related to your order and you certify that you are the account owner (or have the account’s owner permission to opt-in) and that you are age 18 or older.

  4. Message frequency may vary.

  5. There is no charge from Stater Bros. Markets for this service. However, your service provider’s message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  6. You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send a SMS message “STOP” to Stater Bros. Markets, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from Stater Bros. Markets regarding that order. If you wish to receive SMS messages again, check the box that says “Yes, message me about my order” the next time you check out with us.

  7. If you are experiencing issues with our SMS messaging, please contact our customer care department at 1(855)-782-8377 between the hours of 8:30AM – 5:00PM PST Monday – Friday.

  8. Stater Bros. Markets is not liable for delayed or undelivered messages.

  9. If you have any questions regarding privacy, please read our privacy policy. If you feel your privacy rights have been violated in any way, please contact us via our privacy portal.


This Mobile Text Terms of Use (“Mobile TOU”) governs your use of the text messaging information and marketing program (the “Program”) provided by {{brand}} (the “Company”). Please read this Mobile TOU carefully. By opting into the Program, you agree to this Mobile TOU, the Company’s online PRIVACY POLICY and the Company’s overall TERMS OF USE, as amended from time to time (collectively, the “Terms”). Before opting into the Program, please read the Terms carefully. Your access to, and use of, the Program represents your agreement to the Terms, including this Mobile TOU. IF YOU DO NOT AGREE WITH THESE TERMS, INCLUDING CHANGES THERETO, YOU MUST NOT ACCESS, SUBSCRIBE OR USE THE PROGRAM.

The Company’s Program is an account information and marketing program that sends its users updates on account activity, as well as, but not limited to, great deals and special offers. This information is delivered directly to their mobile phones, via SMS and/or MMS. As a Program member, you may receive order updates, special deals, insider news, access to in-store events (where applicable), among other brand-specific communications.

Mobile Messaging Terms

When you opt into our service with your mobile number, you are expressly agreeing that the Company may send text messages (including SMS and MMS) to that phone number. You also agree to pay the charges to your wireless bill or to have them deducted from your prepaid balance for this service. You acknowledge that you are thirteen years of age or older and you have the consent of the wireless account holder. The Company may send recurring auto marketing mobile messages per month. The number of Account Updates & Information messages you receive will depend on your activity with the brand. If you signed up by texting a signup keyword, you will receive a confirmation text message, and you may need to reply as instructed to complete registration. Message and data rates may apply. Reply STOP to cancel, HELP for help.

If you opt-out, you agree to receive a final text message confirming your opt-out. You may opt out at any time by texting the word STOP to short code 20432. You agree to receive a final text message confirming your opt-out. For help, send a text message with the keyword HELP to 20432. Texts may be sent through an automatic telephone dialing system. By participating in the Program, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services. You agree to notify the Company of any changes to your mobile number and update your subscription with the Company to reflect these changes. You further agree that, if you discontinue the use of your mobile telephone number without notifying the Company of such change, you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by the Company, or any party that assists in the delivery of the mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs. Your carrier may prohibit or restrict certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.

Sign Up For The Company’s Program

Sign up for the Company’s Program to receive texts with great deals, events and insider information. To opt in, text STATER to 20432. You will receive a text from 20432 prompting you to reply. Reply with the appropriate confirmation to specify the messages you wish to receive and confirm that you agree to the Mobile TOU. Message & data rates may apply.

Stop Receiving Promotional Text Messages

To stop receiving promotional or account update text messages from the Company, simply text STOP to 20432. You will receive a final text message confirming your opt-out.

Note: None of these opt-out trigger words are case sensitive.

Alternatively, you can opt-out of receiving texts from the Company by contacting 1.855.STATERS or

Questions / Comments / Concerns

Please direct all comments, questions or concerns regarding the Company’s text messaging program to our toll-free customer support line at 1.855.STATERS or

Help Command

For help at any time, text HELP to 20432. This text messaging marketing program is free from the Company, but message & data rates may apply.


To take advantage of the Company’s text messaging marketing program, you must have a text messaging-enabled mobile device with a text messaging plan.

Carriers Supported

The Company’s text messaging marketing program works with all major U.S. carriers and a host of other smaller regional carriers.

The Company reserves the right to modify this Mobile TOU from time to time by posting new versions on this website as well as the right to provide additional notices of significant changes. You acknowledge your responsibility to review this Mobile TOU from time to time and to be aware of any such changes. Your continued use of the Program following such changes constitutes your acceptance of those changes.

Carriers are not liable for delayed or undelivered messages.

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