General
Q. How do I change my Account Settings?
A. Select my profile from the top left of the screen and make any changes necessary.
Q. How do I log in once my account is created?
A. Follow the instructions from the link, enter your email and password.
Q. I forgot my password, how do I reset it?
A. Contact Customer Care – ecommsupport@staterbros.com
Q. I created a new account, but I still haven’t received the confirmation email, and it’s been several hours.
A. Contact Customer Care – ecommsupport@staterbros.com
Q. I received the confirmation email, but I can’t click the link to confirm my account. What can I do?
A. Contact Customer Care – ecommsupport@staterbros.com
Q. How do I delete my account?
A. In the my profile section, select delete my account.
Communication Preferences
Q. Can I choose to only receive a specific type of email?
A. Yes, you can make your selections under the subscription settings section of the website.
Q. How can I stop receiving emails?
A. Uncheck the box(es) under the subscription settings or click the opt out link on the email.